![]() |
Taxpayer Advocacy Panel Releases Annual Report Aug. 5, 2008 (SmartPros) The Taxpayer Advocacy Panel, an advisory committee made up of citizen volunteers from across the nation, has released its 2007 annual report with recommendations to improve IRS service and customer satisfaction. The report, available on www.improveirs.org, summarizes the panel's accomplishments in 2007 including 59 new recommendations the panel provided to the IRS. It also includes a five-year retrospective on panel activities and an update on the status of more than 300 recommendations made since TAP's inception in 2002. TAP's seven Area Committees, which represent distinct geographic regions, have the primary objective to identify and elevate grassroots issues brought to the committees' attention by taxpayers. In 2007, the committees generated 19 recommendations for IRS consideration and also received favorable responses to recommendations forwarded to the IRS in prior years. These included recommendations for the IRS to:
TAP Issue Committees work directly with IRS business units by providing taxpayer input to improve particular programs such as the Earned Income Tax Credit, Volunteer Income Tax Assistance, Taxpayer Assistance Centers, Notice Simplification, Tax Forms and Publications, Multilingual Strategy Initiatives, and Taxpayer Burden Reduction. During 2007, TAP Issue Committees made 40 recommendations to improve IRS programs, and responded to several direct requests for input that involved:
During the year, TAP members listened to taxpayers in communities across the country to learn what they had to say about the IRS and urged them to "Speak Up" and share their ideas for improving IRS services and customer satisfaction. TAP also hosted three public Town Hall Meetings moderated by Nina E. Olson, the National Taxpayer Advocate, to gain direct input from taxpayers on how they would like to receive services from the IRS. 2008 SmartPros Ltd. All rights reserved. |
|
|||||||||||||||||||||
|
||||||||||||||||||||||